Configure the Idle Timeout

You can configure Momentus Enterprise so that if a user remains idle for a pre-determined amount of time, the user receives the following message: 
The webpage you are viewing is trying to close the window.  Do you want to close this window?
 
You can determine the idle time amount depending on your organization's needs. If you do not configure an idle time, then there is no idle time and users never time out of their session. To set the idle time: 
  1. Click the Edit Site Configuration link from the Main Menu. The Edit Site Configuration screen opens.
  2. Enter the idle time, in minutes, into the Session Timeout Minutes field. The minimum time amount is 15 minutes and the maximum time amount is 10,080 minutes (7 days).
  3. Click OK.

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Comments

2 comments

Date Votes
  • Tickett Enterprises Support

    The article says that if no value is set, the default value of 120 minutes is used. However, the tool tip in EBMS doesn't agree with this:

     

    I would assume that tool tip is correct as I've never seen the message so please could you update the documentation?

    0 upvotes

  • Maggie U.

    Hi,

    Thanks for letting us know! The article has been updated.

    Maggie

    0 upvotes

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