When you have multiple Momentus browser instances open on a single computer, either in a new tab or a new browser window, it is counted as one (1) user license as long as you are logged in with the same user in those browser instances. For example, if you are using Google Chrome and have multiple Momentus tabs open this is using one (1) user license.
If you have multiple Momentus browsers open on different computers, it is counted as two (2) licenses even if you are logged in as the same user.
If you have multiple Momentus browsers open on the same computer, but using different platforms, this is counted as two (2) user licenses. For example, if you have Momentus opened on Google Chrome and another instance open on Microsoft Edge, this is considered using two (2) user licenses.
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4 comments
How about if we're in two different environments on the same device? I am logged into both PROD and TEST on my office computer; am I tying up one or two licenses for anyone else trying to log into PROD?
0 upvotes
If you have 100 concurrent licenses you will have 100 concurrent in PROD and 100 concurrent in TEST.
If you login to both environments there will be 99 free in both. If you only log into one environment there will 99 left in one environment and 100 available in the other.
Hope that makes sense!
1 upvotes
Hello,
We use the Advanced Text Editor for some of the emails and notes in Ungerboeck, as it provides more functionalities. We just found out, that the usage of the advanced text editor blocks another concurrent license. If we close the editor or click done, the second license is not automatically released, so only after the timeout this license is free again.
Anybody observed the same behavior? We are hosted and on v20.92F on PROD and v20.93F on TEST, I tried it out in both, and it is the same. It would be great if the opening of a new advanced text editor window in Internet Explorer would not be considered as a new session/workstation, as this is actually the same user on the same PC.
Best,
Asli
0 upvotes
Hi Asli, I replied to your separate post https://supportcenter.ungerboeck.com/hc/en-us/community/posts/360023880133-Usage-of-Advanced-Text-Editor-blocks-another-concurrent-license in case anyone else stumbles on this comment.
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