Credit Card Surcharges



  • Sean Tame

    Can I please clarify a few things here?

    1. Under Create the Transaction Method(s) it says to set the Card Type to the Card the fee applies to.  Is this correct?  I thought that setting is only valid for the actual Payment methods and validates the first number of the card number entered.  Can we not have just one CCFEE method for all cards?

    2. Under Create the Credit Card Receivable Transaction Type it says to set GL distribution, but this also set on the Surcharge Resource.  Or is it that the Resource handles the CR and Trans Type handles the DR?  If this is the case, what journal pulls these to the GL?

    3. Under Apply the Credit Card Surcharge to the Credit Card Payment Type(s) it says to again fill out the Surcharge Resource.  Is this correct?  I would not think the Payment transaction itself has any direct link to the resource.

    4. When adding a Payment to an Invoice, where do the Taxes that are associated with Surcharge Resource get added?

    5. When adding a Payment to an Order, does the Surcharge Resource (and its associated taxes) get added to the Order Items?

    6. When adding an unallocated payment to an AR Ledger, where do the Taxes that are associated with Surcharge Resource get added?

  • David Moore

    Hi Sean

    1. Yes, you can have one CC Fee method for all credit cards and it is not compulsory to set the card type on the method. I believe the article is covering the scenario of having separate reporting or GL distributions based on which card type generated the fees.

    2. Resource handles the CR and RTT handles the DR, it is generated through the AR GL source for adjustment transactions.

    3. It is definitely required to be present on the Payment RTT as well, I would need someone else to advise the design reason behind this.

    4. The taxes pull through as a separate line on the journal entry and are reportable using standard EBMS spreadsheet tax reports.

    5. & 6. Surcharges applied using this method (incl. taxes) will all be treated the same, regardless of whether it is added to an Order, Invoice or unallocated.

    Hope that answers your questions.


  • Sean Tame

    Hi Dave,

    Appreciate the response.

    Can you please let me know when you have an answer for step 3.

    The taxes need to be associated with an order or invoice in some way.  If we were to issue an invoice that contained an order paid via card that included a cc fee OR if we were to re-print an invoice that was paid via card that included a cc fee, the taxes amount on that invoice would have to include the amount of tax associated with the cc fee.  If the taxes are only displayed on the journal then I do not see how this is possible.  The journal might not exist at that point.

  • David Moore

    Hi Sean

    Sorry, I should have said they don't appear on-screen until the journal. Records are written into the database for the adjustment which include tax details, with a customised invoice report I believe you could display those details including GST on the invoice/order reports.


  • Sean Tame

    What table are Adjustment Taxes stored in?

  • Brett Ward

    Why can’t you add surcharges to deposits?

  • Lauren Curd

    Hi Brett - 

    We will get this article updated as we do allow deposit transactions to be used now.  Originally, deposits were not allowed due to the auto-reversal of deferral revenue.  This has been adjusted in .95 and above to ensure that we handle the deferred reversal correctly when fees are applied to deposit transactions.



  • Brett Ward

    Great, thanks Lauren!

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