If using General Ledger or Full Financials, a Journal Entry is required to account for AR payments received from customers. This Journal can be created manually in Journal Entries - AR Cash & Adjustment but if configured, the Journal can be created when a Cash Batch is created in Cash Receipt Inquiry & Reconciliation.
To Create the Journal Entry on Creation of Cash Batch
- Click the General Ledger Configuration link from the Main Menu.
- On the General tab, expand the General Ledger Defaults section.
- Check the box for Create JE on Creation of Cash Control Batch.
- Click OK to save.
If the Journal Entry is created with an error, check the Receivable Transaction Types that were used for the AR Payments to ensure the GL Distribution is set up correctly.
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