With the 30.99 and 2023.1 releases, the Exhibitor Service Center, Suite Management, and Event List applications were converted to a new binding library. The library we had previously used for this was going out of support and therefore a security risk. Please review the content of this article as an important update may need to be made.
As part of this migration, a number of controls and functionalities had to be updated. One of these functionalities was the existing URL encryption. Any application links which were generated on 30.98 and earlier versions will no longer allow exhibitors/suite owners to access the site when they try to login. Exhibitors/suite owners using an invalid URL will receive a warning message "There was a problem continuing with the selected account".
The solutions for customers is to re-generate their URLs for the Exhibitor Service Center, Suite Management, and Event List applications once they've upgraded to 30.99 or 2023.1 and make those links available to their exhibitors/suite owners.
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