Web Lead Forms in Multiple Languages

Public-facing users can select their preferred language when submitting a web lead, allowing the web pages and options to display in that language. To enable multiple languages, the desired languages must be configured on the Languages page and the system should be configured to use alternate descriptions. 

In this article:

• Configure Multiple Languages for the Web Lead Form
• Translate Web Lead Form Options to Different Languages

Configure Multiple Languages for the Web Lead Form

When multiple languages are configured for web lead forms, a dictionary is assigned to each language in the form. This dictionary is used to display standard system phrases in the selected language.

1. Navigate to the Web Lead Form Configurations page and select the web lead form you want to configure for multiple languages.
2. Right-click and select Edit. The Edit Web Lead Form Configurations window opens.
3. Select the Languages tab.
4. Click Add. The Add Public Language window opens.
5. Enter the necessary information:
   • Dictionary: Dictionary for the online web lead form.
   • Language: Language for the online web lead form.
   • Region: Regional settings to use for online web lead form.
   • Description to Use: Alternate description to use for the online web lead form.
   • Default Language: If selected, this language will be used the first time someone accesses the web lead form, as long as the URL doesn't already specify a language.
   • Web Skin: Not applicable to Web Lead Forms.
6. Click OK.

Translate Web Lead Form Options to Different Languages

When multiple languages are set up for online web lead forms, descriptions for additional options not included in the system dictionary, such as page headings and summaries, are assigned. These translations are managed using alternate descriptions.

On each page where the titles, headings, and summaries are configured, alternate descriptions can be added to the page layout, allowing translations to be set for each. See Web Lead Forms Content Builder for details on adding each component.