Check out the latest additions to your library of educational resources and upcoming learning opportunities from Momentus Enterprise Education Services!

• Support Center AnswerBot is live!
• Upcoming Live Training Opportunities
• Learning Center Updates
  • Add to Queue Functionality
  • New Courses
• Featured Knowledge Base Articles

Be sure to visit the Education Services Announcements frequently or “Follow” the page to have updates sent directly to your inbox!

The Support Center AnswerBot is Now Available

You can now interact with the new virtual support AnswerBot to solve issues without submitting a ticket.

To open the Answerbot, click the Get Support button in the lower-right corner. Once open, you'll see some suggested topics that we often get questions about or you can enter a question of your own. For more information on using the AnswerBot, visit this article in the Knowledge Base.

Upcoming Live Training Opportunities

Office Hours: Complex Packages (Global)
January 24 & 25, 2024

Join Momentus experts in this roundtable, Q&A discussion where we answer your questions related to complex packages, including using bundled substitutions, nested packages, upsells, and more! Complete the recommended courses or on-demand webinars in the Office Hours learning path you will be provided.  Then enjoy focused time with our experts to gain insight and discuss questions submitted by you and your colleagues within the industry!

Click Here to Register

Bookmark or follow the Upcoming Live Training Opportunities page to receive alerts when new courses are announced!

Learning Center Updates

NEW FEATURE- Add to Queue 

We have introduced a new feature in the Learning Center called, Add to Queue! With this new feature, any course you have not already hasn't started will have a new Add to Queue button that, when clicked, will add the course to the bottom of the "My Learning" list in the Training Hub.

This feature is really similar to bookmarks, but allows you to create custom learning paths tailored to your learning needs!  If you are a manager you can work with new employees to add specific courses to their queue based on their specific roles. 

New Courses

Meeting Attendees- This course will introduce Corporate users to the Meeting Attendees feature and functionalities (new in release 2023.2). Learn about required configuration updates needed to access the feature and guided instructions on using the functionalities within both your Enterprise database and through public-facing Online Space Booking sites.

Facility Booking Configuration- Administrative users receive a general overview of the Booking Configuration window as well as Event Statuses and Status Groups.

Email Distribution Lists- in this course, Administrative users will learn about grouping recipients who are frequently emailed together into email distribution lists.

Lead Sources & Status Configuration- In this course, Administrative users will learn how to configure the fields and selection lists associated with creating leads in Enterprise.

To view all featured Learning Center content, visit the Learning Center Spotlight page!

Featured Knowledge Base Articles

• Events Across Time Zones- NEW
• Meeting Attendees- NEW
• Payment Applications and Configurations- UPDATED
• Set the Organization Time Zone- UPDATED

For a full list of Knowledge Base updates this month, check out the Knowledge Base Update Log - December 2023

Bookmark or follow the Featured Support Articles page to receive alerts on featured Knowledge Base Content!