If you receive a "Final Payment in Plan (number) is not set up with all the posted taxes" message when creating the final payment plan invoice, you need to make the following change:
- Click the Tax Configuration link from the Main Menu. The Tax Configuration screen opens.
- Expand the Payment Plans section.
- Check the Round Taxes At Payment Plan Level check box.
- Click OK.
- Log out and back into the system.
- Return to the Edit Customer Payment Plan screen for the payment plan.
- Select the Tools button.
- Select Recalculate. The Results screen opens when the recalculation is complete.
- Click OK.
- Proceed with invoicing the final payment plan step.
- Update the setting to unchecked using steps 1-4.
For more details about the Round Taxes At Payment Plan Level setting, see Payment Plan Tax Calculations.
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