After creating your public-facing registration site, you may want to copy the URL so you can share it with your potential registrants, either as a link on your website, a link within an email, or other forms of communication.
- Click the Events link from the Main Menu. The Events page opens.
- Select the event for the registration setup.
- Right-click and select Tools -> Registration Setup. The Registration Setup window opens.
- Select the Registration Form Setup tab.
- Expand the Share the Web Address section.
- Click the icon to the right of the URL. The URL is copied to your computer's clipboard.
Comments
13 comments
I am using Mozilla Firefox and although the dialog box appears stating "Shortcut copied to clipboard", the link is not appearing when I paste. Any suggestions?
0 upvotes
Maryann, I believe that functionality is only supported in Internet Explorer (the official browser of Ungerboeck Software). That's likely the issue.
Thanks,
--Carrie
0 upvotes
thanks Carrie. I was under the impression that v20 was supported by Mozilla too!
0 upvotes
Hi, I am having the same issue. I am copying the URL. An Ungerboeck message says 'Shortcut copied to clipboard', but nothing will paste. We are using Internet Explorer for 20.9 Hx25. What can we do to fix this?
0 upvotes
Hi Laura,
Have you by chance denied the clipboard access to copy? This happens when you receive the pop up asking for permission to copy to the clipboard, and click No instead of Yes. If that's what's happened you can close out of the application and come back in, repeat your process but this time click Yes, and it should work.
If not, let me know and we'll go deeper.
Thanks!
--Carrie
0 upvotes
Carrie, I just checked it again and don't see any pop ups or prompts for permission. The browser doesn't seem affected at all. What else can I try?
0 upvotes
Okay, checking in with the Powers That Be, they suggest that you try clearing your cache and browser history and see if that brings back the prompt.
--Carrie
0 upvotes
Thank you for checking. I did that. And there is no change. It still tells me it's copied, but nothing pastes.
0 upvotes
Okay, last things to try before I send you to Support!
Sorry for the frustrations. We'll get it figured out!
--Carrie
0 upvotes
Carrie - The server has been rebooted but the issue still remains. And we've confirmed that copy and pasting works in other areas of the system works. What should we do next?
0 upvotes
Okay, then I'm sorry to say I would suggest submitting a Support ticket. They may have more ideas than I do at this point.
Thanks for hanging in there with my suggestions. I'm sure we can get this worked out quickly!
--Carrie
0 upvotes
Is there a possibility to limit the possibility to copy a link or to make a link just usable once? We would like to send the link to several specific customers and do not want them to share the link with additional colleagues or competitors.
0 upvotes
Hi Elisabeth,
It is not possible to make the link usable just once. If you are wanting to limit who can log into the registration URL, you could validate your logon configuration against a project/campaign and only users that match that campaign would be able to login.
Thanks,
Mike
0 upvotes
Please sign in to leave a comment.