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Audit Log Tracking

Comments

27 comments

  • Permanently deleted user

    Am I seeing correctly in the Audit Log config that there's no option to track Event Name changes?

    Zak.

  • Mark Fingerhut

    That's correct, there is not currently an audit log option to specifically track event name changes.

  • Kieron Marshall

    Is there a way we are able to enable auditing on Activities V20? to see when a user changed a due date or when status changed etc?

  • Maggie U.

    Hi Kieron,

    Currently if the audit log is configured to track diary changes, then if the text of a diary is updated, then an audit log entry is added. However, it doesn't record if a status or due date changes.

  • R.C. Chancy

    How do I configure this in v20? In v20 our audit log only goes to April 21, 2015

  • Maggie U.

    Hi R.C.,

    The configuration of the audit log entries is still done in v19. You will still use the steps above and click on the Audit Log (v19) menu option and follow the steps above in the article. All audit log entries are still recorded regardless of whether you are working in v19 or v20 so verify your configuration to make sure that all the audit log entries are set up to be created.

    Thanks,
    Maggie

  • Todd Dutoi

    Are you able to audit for which users are deleting imported files?

  • Yeshmeeta Peters
    Good day Is it possible to track changes to User defined fields? Thank you. Yeshmeeta
  • Mark Fingerhut

    As of the current version, the audit log does not track changes to user defined fields.

  • Yeshmeeta Peters
    Ok thank you
  • Kendall Laffey

    Is the Users table able to audit logged?

  • Maggie U.

    Hi Kendall,

    There isn't audit logging on the Users table. 

    Thanks,
    Maggie

  • Jo Dadd

    If I add a trace list to the contact revision option in the audit when should the trace be triggered

    When the contract is revised - what stage of the process triggers it

    or When the contract requires revision

    (I have added a test trace list/revisied a booking/ and said yes to a contract revision but the trace has not been raised)

    Many thanks

     

    Jo

     

  • Americas Ungerboeck Consulting

    Hi Jo Dadd - the audit log entry for Contract Revision is generated when a contract actually gets revised by a user - which increments the contract revision field. Thanks.

    Mark F

  • Jo Dadd

    Thanks for this but is there a parameter or anything similar that would prevent the trace being sent through I have the same trace list attached to the contract status change as the contract revision but only the status change trace is being issued.  

  • Americas Ungerboeck Consulting

    Jo - There isn't anything I am aware of that would prevent this. I'd recommend entering a ticket with our client care so they can review. Thanks.

    Mark F

  • Permanently deleted user

    Not sure if I'm missing something, but appears you can't track changes in the Audit Log to either resources or spaces!

  • There are a lot of gaps in the audit log- though a few have recently been filled so we are heading in the right direction!

  • Sean Tame

    This is true Lee.  Master Lists seem to have the least tracking - it is focussed more on the transactional side of things as opposed to administration, which for Audit purposes makes things a little tricky.

  • Permanently deleted user

    Agreed Sean, especially as changes to the master tables (resources) directly affect revenues streams!

    I'll post an enhancement request ....

  • Does the Audit Log track Account Name changes?

  • Sam Wilson

    Hello Eddie,

    Yes, the audit log can track name/description changes for accounts/contacts. Make sure the specific audit log transaction of Name/Description Change (CHGNAM) is active. This transaction type falls under the Account (AC) class when configuring the audit log.

    Regards,

    Sam

  • Tiina Malmström

    There doesn't seem to be any possibility to track changes for EFP/Floor plan - is that something that will be available in the future?

    Regards,

    /Tiina

  • Tiina Malmström

    Hi again,

    We would also like to have the possibility to track changes on Resources in Audit log.

    Regards,

    /Tiina

  • Kris Corrigan

    Hi

    How can I amend the status of the Bank Info For EFT Change (CHGEFT) activity that is being sent out to a recipient list?

    Thanks

    Kris 

     

  • Franziska Kägi

    Hallo

    Weshalb kann in der Audit Protokoll Konfiguration keine Empfängerliste hinterlegen?

    Kann mir da jemand weiterhelfen?

    Herzlichen Dank!

    Franziska

  • Sam Wilson

    Hello Franziska,

    The selected audit log item does not currently support use with a recipient list. Please consider entering an enhancement request as a Product Idea. The steps to submit a Product Idea are outlined below.

    1. Go to the The Community by clicking on the Collaborate! button.
    2. Click on the Product Ideas tab.
    3. Click the Enter the Forum button for the forum where you would like to add the enhancement request.
    4. Click the Create a Post in this Topic button.
    5. Complete the form and click the Submit button.

    Regards,

    Sam

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