Enable or Disable Automatic (System Created) Notes

There are various notes generated by the software such as when an event changes status or if a service order item is deleted. To enable or disable these automatic notes:

1. Click the Note Classes link from the Main Menu. The Note Classes screen opens.
2. Click the Tools button.
3. Select Specify Automatic Note Classes. The Specify Automatic Note Classes screen opens. This screen lists all the available generated notes.
4. Select a note class from the Note Class drop-down to enable an automatic note. Remove the note class from the Note Class column so the field is empty to disable an automatic note.
5. Click the Save button.