Void a Paid Voucher

To void a paid voucher, you first need to void the check the voucher was paid on and then void the voucher.

  1. Click the Payment Register link from the Main Menu. The Payment Register screen opens.
  2. Select the check to void.
  3. Right-click and select Void. The Void Date screen opens.
  4. Enter the void date. A journal entry is created for the period of the voided check.
  5. Click OK. 
  6. Click the Open Payables link from the Main Menu. The Open Payables screen opens.
  7. Select the voucher to void.
  8. Right-click and select Tools -> Void Voucher. The Void Date screen opens.
  9. Enter the void date. A journal entry is created for the period of the voided voucher.
  10. Click OK. A void voucher is created to automatically reverse the original voucher.

Void Payment Security

Voiding payment security is controlled by the Void Payments/Checks access privilege. Any roles/users assigned to the privilege can void outstanding payments while any roles/users not assigned to the privilege cannot void outstanding payments. If no roles/users are assigned to the privilege, it is considered inactive and all roles/users can void outstanding payments.

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Comments

7 comments

Date Votes
  • Shelby Dodge

    We had an issue when voiding a check.  The date of the original check was entered instead of void date. The void date period has been closed.  How were we able to do this? How do we correct this? We can't post the entry because the period is closed.  It would be greatly preferred not to reopen the closed period.

    0 upvotes

  • Irene Tjandrasa

    Hi Shelby,

     

    I can recreate this issue in my sample environment. A ticket has been submitted and our development team will look into it.

     

    Thank you

     

    Irene

    0 upvotes

  • Gavin Gilmartin

    Hi,

    Can anybody offer any help?

    We have mistakenly received a PO of 26 items but only 22 have been added to the voucher. The amount for the remaining 4 units is still showing as a PO in the GL transaction screen this month but we don't know how to get rid of them?

    Could we apply it to a voucher, kept the voucher £0 and then added a second line on for -4, would that work? Or would it be best to void the voucher?

    0 upvotes

  • Sean Tame

    Hi Gavin,
    Are you saying that you have 1 PO line with Ordered amount = 26 and Actual = 22 so it is still Open?  And you are not expecting the remaining qty of 4 to be received and you want to Close the PO?  (If that's not the case, ignore the below - but if it is I think this will fix it for you)

    From the main menu, open Purchase Accrual Inquiry, Find your PO (line) and Right Click | Close.  This will change the status of the PO line to Closed without having to receive the remaining items and prevent it from being accrued.

    0 upvotes

  • Gavin Gilmartin

    Hi Sean, 

    Thank you for your reply. 

    Actuals = 26 but we have only paid 22. 

    When I search the Purchase Accrual Inquiry we get no results. 

    0 upvotes

  • Sean Tame

    Do you have an Accrual Date in your search?  Set it to today (T) and you should find the PO line.

    0 upvotes

  • Gavin Gilmartin

    Worked! Thank you very much.

    0 upvotes

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