Void a Paid Voucher

To void a paid voucher, you first need to void the check the voucher was paid on and then void the voucher.

  1. Click the Payment Register link from the Main Menu. The Payment Register screen opens.
  2. Select the check to void.
  3. Right-click and select Void. The Void Date screen opens.
  4. Enter the void date. A journal entry is created for the period of the voided check.
  5. Click OK. 
  6. Click the Open Payables link from the Main Menu. The Open Payables screen opens.
  7. Select the voucher to void.
  8. Right-click and select Tools -> Void Voucher. The Void Date screen opens.
  9. Enter the void date. A journal entry is created for the period of the voided voucher.
  10. Click OK. A void voucher is created to automatically reverse the original voucher.

Void Payment Security

Voiding payment security is controlled by the Void Payments/Checks access privilege. Any roles/users assigned to the privilege can void outstanding payments while any roles/users not assigned to the privilege cannot void outstanding payments. If no roles/users are assigned to the privilege, it is considered inactive and all roles/users can void outstanding payments.

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Comments

2 comments

Date Votes
  • Shelby Dodge

    We had an issue when voiding a check.  The date of the original check was entered instead of void date. The void date period has been closed.  How were we able to do this? How do we correct this? We can't post the entry because the period is closed.  It would be greatly preferred not to reopen the closed period.

    0 upvotes

  • Irene Tjandrasa

    Hi Shelby,

     

    I can recreate this issue in my sample environment. A ticket has been submitted and our development team will look into it.

     

    Thank you

     

    Irene

    0 upvotes

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