Apply Credits to Vouchers

You can process an Application batch to offset transactions with negative amounts (credits) and positive amounts (vouchers) so they do not display in the Add Payment Batch screen. To process an Application batch:

  1. Click the Payment Processing link from the Main Menu. The Payment Processing screen opens.
  2. Click the Add button. The Add Payment Batch screen opens.
  3. Select Application from the Payment Method drop-down. This updates the Open or Available for Payment tab with the transactions that have credits which need applied to vouchers.
  4. Select each credit and voucher transaction to manually apply the credit transaction(s) to the voucher transaction(s). Application transactions must result in a transaction amount of zero. If the credit amount(s) exceeds the amount(s) due on the voucher(s), override the credit amount so the amount matches the invoice total(s).
  5. Click OK.

Remove a Credit Without a Voucher

When attempting to apply the credit, if you receive a "The total Net Amount selected for the following supplier is less or equal to zero" message, there is a supplier credit but no accompanying voucher to apply it to. To resolve this:

  1. Create a voucher for the same total amount of the credit as a positive value to balance Accounts Payable.
  2. Link the voucher to the Accounts Payable cash clearing GL Account (if using Cash Book to record the cash receipt) or directly to the bank GL account if not using Cash Book.
  3. Post the voucher to create the journal entry.
  4. Click the Payment Processing link from the Main Menu. The Payment Processing screen opens.
  5. Click the Add button. The Add Payment Batch screen opens.
  6. Select Application from the Payment Method drop-down.
  7. Check the Select checkbox for the credit amount and the voucher created in step 1.
  8. Click OK.

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Comments

6 comments

Date Votes
  • Matt Taylor

    Hi,

    I'm using Version 19.82 Accounts Payable via the Citrix bridge, Version 20.82 for everything else.

    Just wondering whether there is a way to apply a partial credit note issued by a supplier to a posted voucher. Primarily for me this relates to our external food and beverage purchases where we often have minor issues with supplied inventory quantities or costs we need to apply these credits to posted vouchers and have the ability to show this detail to our suppliers via their remittance (or some other method) how we have applied them. Any recommendations?

    Thanks!

    Matt

    1 upvotes

  • Kane Tonge

    Hi there,

    We are using v20.93 and after recently finding this option for processing credit transactions to vouchers we have the following errors popping up.

    'The Tax Amount Paid on the following voucher is invalid'

    'Multi-currency payment batches are permitted for EFT payments only'

    Please see snip below. Any help would be very much appreciated.

     

    Thanks!

    Kane

    0 upvotes

  • Irene Tjandrasa

    Hi Kane,

    I tested this scenario on our sample DB and I cannot recreate the issue. It might already fixed by the latest patch. May I ask you what patch are you on?

     

    Thanks

    Irene

    0 upvotes

  • Gary Sergent

    After reading these articles and following the steps, I am receiving an error message.  Does anyone have suggestions or do I need to do something different?

     

    Thanks,

    Gary W. Sergent

     

    0 upvotes

  • Gary Sergent

    We are working on Version 20.94F

    0 upvotes

  • Irene Tjandrasa

    Hi Gary,

     

    Did you also select the original invoice to apply against this voucher credit?

     

    Thanks

     

    Irene

    0 upvotes

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