If you receive an "Invalid Resource EV970_NEW_RES_TYPE" message when adding a payment plan to an order, the payment plan tax resource type (class 9) has the wrong tax code (class 8) assigned to it. To correct this:
- Click the Resources link from the Main Menu. The Resources screen opens.
- Select the class 9 payment plan resource type already created.
- View the code assigned to the resource type. This is the resource type for the class 8 tax resource you need for the payment plan tax. In the below example, the payment plan resource type is 9990 and the payment plan resource code is 8202. 8202 is the class 8 payment plan tax resource you need to create.
- Click the Add button. The Add Resource screen opens.
- Enter the payment plan resource code from above into the Type field. It displays as a drop-down but you can enter new values into the field.
- Enter the remaining necessary information for a tax resource.
- Click OK.
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Before beginning this exercise it is good to have a working AR Tax type. Just run an event invoice and confirm that it does what you want. If it does, you need to be sure that your Class 9 resource code is the same as your working tax type (this will be a class 8 tax resource.)
The system is doing this:
Q) What is the tax resource for my payment plan step?
A) It is the tax resource with the same code as in your class 8 taxes.
There is another caviat. After you have fixed the relationship with the tax resources in the resource master you will need to reset the tax types in every payment plan steps where they are used.
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