Missing Members in the Directory

In the iEBMS Member Directory listing, the system filters the list of accounts to be displayed based on the following criteria:

• Only accounts that exist in the module specified in the Account Designation field of the iEBMS MBD Configuration > General tab (with any status except Not Applicable)
• In many scenarios, the system requires the Membership Status of the accounts to be Active to be displayed.
• In the iEBMS MBD Configuration > General tab, there are other options to filter the list of members by, for example by Market Segment, Account Type, Products/Service, Region, or Member Type.