Event dates and times (In*, Start, End, Out*) must be in chronological order. One of the following warning messages displays when these fields are out of order:
- The Start Date of the Event cannot be later than the End Date.
- The Start Time of the Event cannot be later than the End Time.
- The Move-In Date/Time of the Event cannot be later than the Start/Date Time.
- The End Date/Time of the Event cannot be later than the Move-Out Date/Time.
The software validates event date and time fields in the following orders:
- In Date and Time
- Start Date and Time
- End Date and Time
- Out Date and Time
Resolve the warning by adjusting the date/time fields to chronological order.
The time from In to Out specifies the full length of the event including setup and breakdown time. When move-in or setup time is not required, the In and Start fields can reflect the same date and time. When move-out or breakdown time is not required, the End and Out fields can contain the same date and time.
*The master dictionary phrases for these event fields are In and Out. Many clients prefer Move-In or Move-Out and change the dictionary phrases.
Comments
7 comments
Please let me know where the move in / out date/ time is located in the adding event screen.
1 upvotes
Hi Heather,
it seems that the Move-In/Move-Out are hidden in the layout. Please try this:
- Go to "Edit Layout" (you must have the access rights to do so)
- In the available field section search for "In" and "Out"
- Drag and Drop the fields in the layout.
- Save and Refresh - fields should appear.
Best wishes,
Fabienne
0 upvotes
This has always been a bug bear of ours. We would ideally like the fields hidden but stumble upon this hurdle if we hide them. Perhaps the error can offer to automatically adjust?
1 upvotes
Hi Lee, this is not a bug - the fields are quite important. I always recommend to show them even if you are not using the actively. Don't mark them as required and simply fill in the Start/End since Move-In/Move-Out will default accordingly.
However, we cannot change the logic of these fields to stay in sync in all cases since whenever you are working with a differing In/Out you would not like to have these fields get synchronized.
If you think that the fields should follow a different logic, let us know and we can check with product management.
1 upvotes
In this case, the fields should be shipped as part of the USI layout. I've always been told that they are hidden because not all customers use In/Out but this is contrary to the effective operation and the advise given here.
2 upvotes
I am experiencing this error and am not able to locate the In/Out fields either. Could someone please clarify exactly where these fields should be located, so that I know which screen to click 'Edit Layout' on?
0 upvotes
Jennifer Parks it is the Edit Event screen layout you are looking for.
0 upvotes
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