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Event Statistics

Comments

16 comments

  • Kris Corrigan

    Hi

    Can we make this a required field in V20, I have tried to complete this via the field restrictions using the required option but I am unable to as read only fields cannot be protected or required.

    Thanks
    Kris

  • Maggie U.

    Hi Kris,

    Can you clarify which field you are trying to make required?

    Thanks,
    Maggie

  • Kris Corrigan

    Sorry Maggie that would have been useful to put this.

    Its the Statistics field.

  • Maggie U.

    Hi Kris,

    Are you referring to the Statistics tab/section on the Add/Edit Event screen? If so, there isn't currently a way to require a tab/section to be required.

    If you are referring to a Statistics field, I'll need to know more about where you are adding the field as I'm not familiar with a standard Statistics field available on the Add/Edit Event screen.

    Thanks,
    Maggie

  • Jason Allen

    The text after step 6 appears incorrect?

    The Actuals column is greyed out and values cannot be entered here.

  • Maggie U.

    Hi Jason,

    I will clarify the article - the intention wasn't that it could be edited directly from the screen but rather the information is available to be added in general for the statistics item.

    Thanks,

    Maggie

  • Kris Corrigan

    HI Maggie

    Me again for statistics, we can add a field restriction for Statistics on the events screen however we can't click OK to apply the restriction due to this being read only, can we make this not read only?.

    Thanks

    Kris

  • Carrie Spalding

    Kris,

    This isn't expected behavior, can you please submit a ticket?

    Thank you!

    --Carrie

  • Jeanne Buglewicz

    What is the process in v19?  We typically have statistics show up for every event, but we have one that doesn't have any statistics fields showing.  How can I get them to show so we can populate them?

  • Maggie U.

    Hi Jeanne,

    One of the first things to check is that the price list being used on the event has statistics on it - is the event that is not displaying the statistics using a different price list than the other events? 

    If it's a different price list, then you will need to check that Price List to see if it has class 6 (statistics) items on it.  A class 6 item would have a resource code that starts with a 6.  If the price list has no items with a resource code starting with a 6, then the statistics items need to be added to the price list and then they can be assigned to the event.

    If it is the same price list as the other events, you'll still want to verify that the class 6 resources are on the price list in case they were made inactive or deleted.  Once you have verified that, then go to the Edit Event screen and click on the Statistics tab.  On the left side of the screen, in the blue area, are statistics which have not been assigned.  In the right side, the white area, are statistics that have been assigned.  Verify that statistics are displaying on the right side of the screen.  You can move statistics from the left side to the right side by selecting the statistics on the left side, right clicking and selecting Copy.

    Thanks,

    Maggie

  • Melanie Alldis

    Is it possible to create an extra column to enter figures within the Statistics tab, i.e. Pick Up.?

  • Maggie U.

    Hi Melanie,

    Extra columns can't be configured on the Statistics column.  Would it be possible to use the Actual column for this number?

    Thanks,
    Maggie

  • Kris Corrigan

    Hi Maggie

    How can I populate into the actual box, my box is grayed out.

    I have created service orders, invoiced and closed off thinking this would populate the actual box, but to no avail.

    Thanks

    Kris

  • Sean Tame

    Hi Kris,

    Statistics Orders create work orders like Service Orders do.  You will need to 'complete' the Work Orders to get the actuals.  I suggest doing it via the Work Order Items grid and use the Entry Units field.

  • Fionn Murray

    Is it possible to limit access to statistics based on role, such as making specific statistics read-only to certain roles?

  • Fionn Murray

    I have removed several statistics from the "Base Statistics" order form on a price list and added them to the "Optional Statistics" order form. However, when I create a new event, the statistics on the "Optional Statistics" order form are still being automatically added to the event. Is this a problem with the resource?

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