Check In and Check Out Documents



  • Mavis Yew

    Hi All,


    Will like to check is there a setting in V20 to set the Check-In colour to be in red?

    In V19, the document is check-in, it will be in red colour, this does not happen in V20.





    Mavis Yew


  • Carrie Spalding


    Currently, you can't change the colors. You can show and group/sort on status to put them at the top if that helps.  I've passed on your suggestion to Product Management.



  • Abhishek. Mathur

    Hi Carrie

    We had a issue with document checkout, clicked on "undo checkout" but that did not resolve the issue

    now the error message is "some files had problems and were not undone"

    Please let us know how this can be resolved?


  • Swathi Kondapalli

    Hi Abhishek,

    Could you resolve the above issue " Some files had problems and were not Undone" ? If so, can you please share how the issue was resolved.




  • Ben Dalby

    Has there been any movement on the checked out documents notifications. We cannot check documents back in and we also cannot undo the check out. Looks like it's been an issue for 8 months looking at the comments above. 

  • Ryan G.

    Hi Ben,

    I'm not really sure from your comment if you're receiving an error or if something else is happening. Your best course of action might be to open a case with our client care team so that they can help you resolve your issue. If you would rather, you can provide specifics about your situation here and I would be happy to look into it for you.



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