For Registrant types, Functions, and Merchandise there are options and/or specifics when it comes to the capacities. Use the below information to learn about the definitions and nuances for each type:
- Event Maximum Capacity - Total allowed for the entire event. Set up on the Add/Edit Registration Setup screen in the Capacity - Registration field.
- Registrant Type Capacity - Each registrant type can have its own capacity. Set up on the Add/Edit Event Registrant Type screen in the Capacity field. The Maximum Capacity Type drop-down allows you to control which capacity checking takes place: Event/Item or Item Only.
- Merchandise Capacity - Each merchandise item can have its own capacity. Set up on the Add/Edit Merchandise Item screen in the Capacity field.
- Function Capacity - Each function can have its own capacity. Set up on the Add/Edit Registration Function screen in the Function Maximum Capacity field.
- Function Item Capacities - Each function item can have its own capacity. Set up on the Add/Edit Item screen in the Capacity field. The Maximum Capacity Type drop-down allows you to control which capacity checking takes place: Event/Item, Function/Item (default) or Item Only.
Comments
6 comments
The article references the ability to add “multiple items per function”. Where does this functionality live, as I do not see anything within the add/edit registration function window that would configure that? Perhaps I am misinterpreting the reference? If so, any clarity that could be provided is appreciated.
0 upvotes
Hi Rob,
You need to ensure Organisation Parameter ER860 (Show Multiple Items per Function) is turned on. I've no idea why it is so hidden to activate this.
1 upvotes
On an event with a limited capacity of 20, I have two registrant types. Reg type A has a limited capacity of 15 with a maximum capacity type of "Event/Item". Reg type B has a limited capacity of 5 with a maximum capacity type of Event/Item.
After selling two seats in Reg type A, Reg type B is indicating that there are only 3 seats left. The only way I can show that 5 seats still remaining in Reg type B is to change the maximum capacity type of Reg type B to "Item Only".
I am just confused as to why Reg type B would do this on the Event/Item maximum capacity setting. There are still 18 seats in the event, so I would think Reg type B would still show 5 seats available....from the way this article is written.
1 upvotes
Hey Rob,
Are you by any chance using the same resource for both registrant types?
Thanks,
Mike
0 upvotes
Hi Mike,
They use different resources. The resources belong to the same class but have unique resource codes.
Thanks,
Rob
0 upvotes
Hi Rob,
That doesn't sound like it behaving like it should. Please send us a case so we can take a look.
Thanks,
Mike
0 upvotes
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