Add a Payment to a Service Order



  • Linda Hilko

    I'm looking to add an email template for sending deposit payment receipts made on service orders. I'm certain that I cannot be the ONLY PAC who needs this functionality. Currently adding an email template to Service Order is a custom $$$$ option. 

    Has anyone else found a way to do this without having to go through multiple steps inside or outside of USI to email the payment receipt directly to the client?

  • Irene Tjandrasa

    Hi Linda,

    If you want to send confirmation of payment , the easiest way to do this would probably be to send Service order confirmation report from Service order . It is possible to send email receipt from the payment but we do not have an event wildcard on there.


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