Advance, Standard and Late Pricing with Service Orders



  • Keary Harris

    We are on version 19.82 and I don't see a 'Early' and 'Standard' deadline section...  Would the early date be considered the same as the 'Adv. Cutoff' date in our system?  We are trying to setup early and standard registration pricing.

  • Maggie U.

    Hi Keary,

    In v19.82, the fields are Adv. Cutoff (same as Early in v20) and Std. Cutoff. (same as Standard in v20).



  • Kris Corrigan


    How can we change the dates of the Early and standard deadline, we have the price list on the config, we also have the late box ticked within the price list, however the dates on the event are not able to be edited, any reason why?



  • Maggie U.

    Hi Kris,

    The only way I've been able to prevent these fields from being edited is if I don't have the Late Price and/or Advance Price checkbox checked for the Price List.  When one of these are unchecked, then the corresponding field on the Edit Event screen is uneditable (Early Deadline corresponds to Advance Price checkbox on the Edit Price List screen, Standard Deadline corresponds to Late Price checkbox on the Edit Price List screen). 

    From what you said above, the Price List is configured for Late Pricing so the Standard Deadline field should be editable and the Advance Price should be uneditable.  If this is not what is happening, please enter a case with our Client Care Team.


  • Kris Corrigan

    Thanks Maggie

    I will log a call with support.

  • Leslie McGhee

    Is there a view that tracks the due date of each payment going forward? I work at a convention center and we are trying to keep up with the clients that pay late. Our clients have a payment schedule, we currently are digging through the events to see what days they made their payments to determine if they were late. I was hoping there was a easier/better way. 

  • Sean Tame

    Hi Leslie,

    Are you referring to the Payment Plan Invoice Due date?  If so, to see this before the payment is made, you should use the Invoices grid.  Group this by the Aging Group column and then you will be able to see all invoices in their Aging buckets (eg Current, 30,60,90 days etc).

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