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Badge Templates

Comments

14 comments

  • Nancy Fullerton

    My clients wants to add QR codes tot he name badges, so I  have figured out to configure this feature, but each time I try to send to the printer I receive the following error:

    I'm hoping that we can print onto our printers, but perhaps there's a step missing in the instructions on the configuration? Or is this something that will only be possible in a future release? If so, any idea when?

    Many thanks,

    Nancy

  • Carrie Spalding

    Nancy,

    Please contact support about this.  I believe it's a bug.

    Thank you,

    Carrie

  • Nancy Fullerton

    Thanks Carrie,

     

    It appears that all I need was a Ungerboeck Web Add-in upgrade

  • Nancy Fullerton

    Hi again,

     

    Is there a way to add a registrant UDF in the QR code? If so I haven't been able to figure out how.

     

    Many thanks

  • Carrie Spalding

    Nancy, 

    In the badge configuration, QR codes section you can add any registrant UDFs.

    Hope that helps!

    --Carrie

  • Elisabeth Bollmann

    Hi

    I'm trying to create a badge template but get the following error message:

    We are on the latest Web-Add In. 

    Is this a bug?

  • Maggie U.

    Hi Elisabeth,

    This is an error our Development Team needs to review. I will enter a case on your behalf and should receive an email shortly with your ticket number. To expedite the process, please respond to that email with your version and the steps to recreate the error. Our Client Care Team can then work with you from there!

    Thanks,
    Maggie

  • Frank, Christine

    Hi,

    Is there any chance to upload own images? And how do I find the organization Logo :-)?

     

    Thanks

    Christine

  • Mike Schepker

    Hi Christine,

    We don't currently have plans to add the ability to upload images directly to the badge templates. 

    The organization logo is the Logo Image on the Account. 

    Hope this helps!

    Thanks,

    Mike

  • Jeanne Burau

    I'm trying to add a badge template to an event that doesn't have types.  In the past on the pricing tab there was an option to select "configure" under price this is where you added your badge template.  On this event it's not showing that option, please let me know where I can add the badge template on an event. 

     

    Thanks, Jeanne

  • Mike Schepker

    Hi Jeanne,

    This has not changed. You still select it by clicking Configure. If you don't see the Price field on your layout, and it is not available to add via Edit Layout, then I would suggest submitting a ticket so we can look into it more. 

    Thanks!

  • Jeanne Burau

    Hi Mike I do have the price field, however no option to configure as I have in other events. any other suggestions before I put in a ticket?

     

    Jeanne

  • Mike Schepker

    Hi Jeanne,

    If you're adding registration to a new event, make sure you save the Registration Setup window. If you've done that and it still doesn't show, submit a ticket with the event ID and we can take a look. 

    Thanks,

    Mike

  • Jeanne Burau

    ok thanks, still not showing. I willl put a ticket in.

     

    Jeanne

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