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Favorites

Comments

12 comments

  • Kris Corrigan

    Hi

    Is there a way of viewing other users favorites as system admin.

    Thanks

    Kris

  • Carrie Spalding

    Hi Kris!  There's actually a window called Favorites, where Admins can view all saved favorites by a user, role, etc.  Just search Favorites from the Main Menu, and it's under System Administration.

    Thanks,

    Carrie

  • Kris Corrigan

    Hi Carrie

    Thanks what about the V19 favorites?

    Regards

    Kris

  • Carrie Spalding

    Hey Kris! I've done some digging and to the best of my knowledge, there isn't a way to view v19 Favorites, only v20.  v19 Favorites are stored locally so there isn't a master list of them in the software.

    Thanks,

    Carrie

  • Sean Tame

    Hi Kris,

    If you are just after a list of the favourites and their details, this is stored in the User Menu table.  You could write a script/report to get to this if it helps.

  • Brooke Adamson

    Hi,

    With the limited V19 screens available (I'm in 20.94 K) how can someone get access to their V19 favorites to remove them? Is there a time when these will be removed like other V19 links?

    Thanks,

    Brooke

  • Sean Tame

    Hi Brooke,

    From the Global Nav Favorites dropdown, there is an "Organize Favorites (v19)" option.  Would that do it?

  • Brooke Adamson

    This doesn't look available in 20.94 K anymore. I have full system admin rights and I don't have that option. I also double checked the access exceptions and didn't see it listed there either.

  • Maggie U.

    Hi Brooke,

    Organize Favorites (v19) is still in v20.94 and v20.95. Check for element ID 1216. That's the one you'll need to give access to. You can check the Role Access screen to make sure that there isn't a Deny on it for any of the roles you are assigned to as that would prevent it from showing for you, even as an administrator.

    I'll also send your question about if v19 favorites will be removed to our Product Management Team to see what their plan is in the future.

    Thanks,

    Maggie

  • Brooke Adamson

    Hi Maggie - I'm still not seeing it. Here's the role access for my role: https://www.screencast.com/t/cgKkzVKo

    I'm a full system admin in the system and have all features assigned to me: https://www.screencast.com/t/cgKkzVKo and I still don't see it: https://www.screencast.com/t/yYGaCutt8Ri

    Thanks,

    Brooke

  • Maggie U.

    Hi Brooke,

    That's definitely odd since I see it on my end. I'd recommend entering a ticket so our Client Care Team can take a closer look and can more easily troubleshoot the problem. 

    I also heard back from our Product Management Team about the removal of the v19 favorites. They said they will be removed in .96.

    Thanks,

    Maggie

  • Brooke Adamson

    Great, thanks for the update.

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