To configure your Preference Types to display in the Exhibitor Service Center (ESC), you need to connect your Account Management Configuration to your Exhibitor Service Center configuration. To learn more about Preference Types and setting up an Account Management Configuration, see the Managing Communication & Data Storage Preferences and Allow Contacts to Update Preference Settings Online articles.
Note: The features outlined in this article are available in v20.93 and up.
The steps below assume an Exhibitor Service Center configuration already exists.
- Click the Exhibitor Service Center for Venues Configuration link from the Main Menu. The Exhibitor Service Center for Venues Configuration page opens.
- Select the Exhibitor Service Center configuration to be edited.
- Right-click and select Edit. The Edit Exhibitor Service Center for Venues Configuration window opens.
- Select the Account Management Configuration to use from the Account Management Configuration drop-down. You may need to add this field to your screen layout if you don’t see it.
- Click OK.
When your customer visits the Exhibitor Service Center, the Preference Types configured in the selected Account Management Configuration display.
After your customer has made his/her selections in the Preferences, the information is saved on the Preferences Settings tab on the Contacts screen for that individual. See the Viewing, Changing, and Removing Preference Settings for a Contact article for more information on managing a contact’s Preference Settings.
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