Replace the Office Add-In, Outlook Add-In and/or Excel Reporting Add-In

There are times where you may need to replace the Office Add-In, Outlook Add-In and/or the Excel Reporting Add-In on user machines.

Before you replace the Momentus Office Add-In, Outlook Add-In and/or Excel Reporting Add-In, you must have:

  • Administrative access on the user's machine
  • General knowledge of Microsoft Windows
  • Access to the internet
  • Microsoft Outlook, Word and Excel closed on the machine during the process

Replacing an add-in requires you to uninstall the existing add-in version and then install the new add-in version. To uninstall an existing add-in version:

  1. From the PC desktop, click the Windows icon.
  2. Search for or navigate to the Control Panel.
  3. Select Programs and Features.
  4. Locate the Momentus Outlook Add-In, Office Add-In and/or Excel Reporting Add-In.
  5. Right-click and select Uninstall.
  6. Click through the prompts to complete the uninstall process.
  7. Repeat steps 4-6 to uninstall any additional add-ins.

To install the new add-in, see Install the Microsoft Outlook, Office & Excel Reporting Add-In.

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Comments

3 comments

Date Votes
  • Karin van der Horst

    Unfortunally, our users dont have the necessary Admin rights ontheir ps/laptop. this is forsecurity reasons.

    thats why our support desk need to perform this iinstallation,they need to do that remotly- distribute the actions: uninstall and upgrade to the next version.

    The addins you provide are not in an msi and cant be distributed.

    at the moment the physical installation is not possible at all. (WFH globally)

    What options do you use in your organization to do the deinstalll/ install ??

     

     

    0 upvotes

  • Karin van der Horst

    is there a silent DE -instalation possible

    0 upvotes

  • Sara Noonan

    Hi Karin - that's correct.  There are options to silently install these add-ins.  The add-ins themselves are packaged in MSI files as well, so we would expect you to be able to do this.  Install instructions for add-ins (20.94 and up) are located here:

    https://supportcenter.ungerboeck.com/hc/en-us/articles/360013575093-Microsoft-Outlook-Office-Excel-Reporting-Add-In-Install

    There are some pointers on using silent install, but the process itself is outside of the scope of Ungerboeck Support.  Also, there is not a way to pass through settings into the add-in.

    Hope this helps!

    0 upvotes

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