In Registration, when a user registers for an event or function or orders merchandise, the order items are connected to the registrant. However, there are some scenarios where you may not want an item connected to the registrant but instead have the item connected to only the order. For example, you offer parking passes for an event but you do not know which registrant is driving. You do not want to connect the parking pass item to a specific registrant, so you can add the resource as an add-on item and it is connected to only the order.
Create the Add-On Items
Before the add-on items are available during public registration, you need to set up the available items on the registration setup screen for the event.
- Click the Events link from the Main Menu. The Events page opens.
- Select the event with the registration setup.
- Right-click and select Tools -> Registration Setup. The Edit Registration Setup window opens.
- Select the Pricing tab.
- Expand the Add-On Item section.
- Click the Add button to the right of the Add-On Item section header. The Select Add-On Item window opens.
- Select the items you want available. Use Ctrl+Click or Shift+Click to select multiple items.
- Click the Select button. The Select Add-On Item window closes and the Edit Registration Setup window refreshes and shows the selected add-on items in the Add-On Items section.
Add the Add-On Items to Public Registration
To make the add-on items available in public registration:
- Click the Events link from the Main Menu. The Events page opens.
- Select the event with the registration setup.
- Right-click and select Tools -> Registration Setup. The Edit Registration Setup window opens.
- Select the Registration Form Setup tab.
- Expand the Appearance section.
- Click the Edit Form Template link next to the Form Template drop-down. The Form Template window opens.
- Select the page you want the Add-On Items to appear.
- Drag and drop the Add-On Item component for the page from the Components section of the screen to the Page section of the screen. The Add Add-On Item Form Section window opens.
- Enter the necessary information:
- Heading - Text that displays as a header on the online page.
- Caption - Text that displays under the header on the online page.
- Select Add-On Items - Click the hyperlink to select the add-on item(s) to appear in the section. The Add-On Item window opens.
- Move the item(s) you want available from the Available section to the Selected section. To move items you can:
- Use the plus (+) sign next to the item to move each item individually.
- Select an item and use the single right arrow button to move the selected item.
- Select multiple items using Ctrl+Click or Shift+Click and use the single right arrow to move the selected items.
- Use the double right arrow to move all the items displayed in the Available panel to the Selected panel.
- Select an item and use the up and down arrows to change the order of the items in the Selected section.
- Click OK when complete. You return to the Add Add-On Item Form Section window.
- Move the item(s) you want available from the Available section to the Selected section. To move items you can:
- Control Type - How registrants order items: check box, radio button or a quantity box that allows registrants to enter a quantity.
- Required - If checked, registrants must add an item before they can submit their order.
- Show Add-On Items On Payment - If checked, only the Add-On Item component displays on the Payments page. You must have the component added to the Payments page before checking the check box. You cannot check this check box on Add-On Item components on other pages.
- Click OK. You return to the Form Template window.
- Click OK
Add Add-On Items in Back Office
When adding a registration order in back office, the add-on items available on the Pricing tab on the Registration Setup screen for the event are available when you click the Add Registration Order action on the event.
In addition, if you also add items to a registration order that are not included in the Registration Setup screen for the event.
- On the Edit Registration Order screen, click the Add button at the top of the screen.
- Select Add Services. The Add Service Order Items window opens. You can select from any items on the price list assigned to the registration order.
- Enter the desired quantity into the Units field for all items you want to add to the registration order.
- Click OK. The Edit Registration Order window refreshes and the new items display on the Registration Order Items tab.
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