In Enterprise back office, you can add a registration order as if you were going through public registration as the registrant. To add a web registration order:
- Click the Events link from the Main Menu. The Events screen opens.
- Select the event to add the order.
- Right-click and select Edit -> Edit. The Edit Event screen opens.
- Select the Registration Orders tab.
- Click the arrow next to the Add button.
- Select Add Web Registration. The Select Events screen opens.
- Select the account you want to register from the Accounts drop-down. You can leave this field blank to create a new account in the online order process.
- Select the registration configuration to use for the order from the Registration Configuration drop-down.
- Click OK. The public registration site opens in a new tab. You can proceed through registration as the registrant. The registrant's account information, if an existing account, defaults into the account page. Additionally, the registrant receives an email confirmation after the order is submitted if registration is configured to send email confirmations.
NOTE: Backoffice users should utilize the Add Web Registration workflow when placing registration orders that will need to be editable by an online user. Why? The Configuration Type on the order is referenced when opening the order for online editing. This is null for all backoffice orders and cannot be changed. Orders placed online have this added by the application and therefore can be edited online. At this time, Registration Orders added through backoffice using the Add Registration Order workflow cannot be edited online.
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