Crystal Mureta

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Activity overview

Latest activity by Crystal Mureta

  • Crystal Mureta commented,

    1. Configuration Guide
    2. Resources & Price Lists
    3. Resource Spaces

    I've noticed a glitch in this programming.  The programming looks to be assessing whether the Space is one of those listed on Resource Spaces, but doesn't stop the item from being added to a Servic...

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    • Crystal Mureta
    • Edited
    • 1 vote

  • Crystal Mureta commented,

    1. User Guide
    2. Service Orders
    3. Reprice a Service Order

    Thanks, Chelsea. I've created a Product Idea as you suggested. Here's the link in case anyone else sees value in this and wants to upvote it: https://supportcenter.ungerboeck.com/hc/en-us/community...

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    • Crystal Mureta
    • Edited
    • 0 votes

  • Crystal Mureta commented,

    1. User Guide
    2. Service Orders
    3. Reprice a Service Order

    Hi Chelsea Dolman, Thanks for the reply! The Description was updated on the item after it was added to the Service Order. I have synchronized Resources before, but it seems that if the Description ...

  • Crystal Mureta commented,

    1. User Guide
    2. Service Orders
    3. Reprice a Service Order

    When I reprice an item it doesn't update the description field. Is there a way to force this to update as well?

  • Crystal Mureta commented,

    1. User Guide
    2. Service Orders
    3. Internal Service Order Items

    I've discovered that when using the "Edit Multiple" functionality on the Resource screen it is possible to set a resource to be Billable=Yes and Internal=Yes. Just thought I'd let others know to wa...

  • Crystal Mureta commented,

    1. User Guide
    2. Work Orders
    3. Work Order Item Actuals

    I have another question - the "Actual Local Unit Charge" field doesn't show 2 decimal places. How can we set this to display correctly? For example, if the charge is $4.00 it appears just as "4". T...

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    • Crystal Mureta
    • 0 votes

  • Crystal Mureta commented,

    1. User Guide
    2. Work Orders
    3. Work Order Item Actuals

    Hello! I'm running into an issue where Entry Units don't work for package components, they only work for the package header. Can you please advise how I can enable this functionality? Thanks so muc...

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    • Crystal Mureta
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