Ryan-G

  • Total activity 387
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Activity overview

Latest activity by Ryan-G

  • Ryan G. created an article,

    SendGrid FAQs

    1. Technical Setup
    2. Cloud

    What is SendGrid? SendGrid is a cloud-based SMTP service that Momentus has strategically partnered with for sending emails from our Cloud-hosted environments. Renowned as a leader in trusted email ...

    • Ryan G.
    • Updated
    • 4 followers
    • 0 comments
    • 2 votes

  • Ryan G. created an article,

    Knowledge Base Update Log - July 2023

    1. Education Services
    2. Featured Support Articles
    3. Knowledge Base Update Logs

    New Articles Assign or Unassign an Online Space Booking Configuration to an Existing Event Online Event Ordering Image Sizing Guide External Systems and IDs Configure the Account Portal Show Docu...

    • Ryan G.
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Ryan G. created an article,

    EDU Services Page Data

    1. Education Services
    2. Learning Center Spotlight

    {"contentItems":[{"title":"Creating & Using Contracts","asset":"https://d36ai2hkxl16us.cloudfront.net/thoughtindustries/image/upload/v1/course-uploads/a6c227ef-0af0-4e0b-b9a3-13f325113d06/5jln85pwp...

    • Ryan G.
    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • Ryan G. created an article,

    Technology Guidelines - Momentus Cloud

    1. Release Information
    2. 2023.1 Release

    Virtual Desktop Environments Momentus recommends that browsers run directly on the local workstations. Virtual desktop environments (i.e. thin client, Remote Desktop, Citrix) are not supported as p...

    • Ryan G.
    • Updated
    • 6 followers
    • 0 comments
    • 2 votes

  • Ryan G. created an article,

    Escalate and Reopen Tickets

    1. General Information
    2. Support Center Information

    You are able to automatically escalate and reopen tickets using certain keywords along with the hash sign (#). To use this service, reply to a ticket via email or through the portal and include the...

    • Ryan G.
    • Updated
    • 8 followers
    • 0 comments
    • 1 vote

  • Ryan G. created an article,

    Service Release E Available for v30.98

    1. Release Information
    2. Previous Releases

    This post is only for customers currently using Momentus Enterprise v30.98. We recommend that any customers using v.30.98 apply the latest Service Release to take advantage of a number of changes t...

    • Ryan G.
    • Updated
    • 4 followers
    • 0 comments
    • 1 vote

  • Ryan G. created an article,

    Service Release C Available for v30.98

    1. Release Information
    2. Previous Releases

    This post is only for customers currently using Ungerboeck v30.98. We recommend that any customers using v.30.98 apply the latest Service Release to take advantage of a number of changes that have ...

    • Ryan G.
    • Updated
    • 0 followers
    • 0 comments
    • 1 vote

  • Ryan G. commented,

    1. User Guide
    2. Event Opportunities
    3. Add an Event Opportunity

    Hi Mag,I see that you're already working with our client care team on this. Please let me know if you need any further assistance. Thanks!

  • Ryan G. commented,

    1. Configuration Guide
    2. System Administration
    3. Organization Parameters

    Hi Megan Eve! Org Parameters should really only be added under the advice of Ungerboeck. Its probably best to loop your consultant in on this one. Thanks! Ryan

  • Ryan G. commented,

    1. User Guide
    2. Accounts Payable
    3. Voucher Processing (Supplier Invoices)

    Hi Rebecca and Sean, Sean is correct. The Payment Instructions field is intended for Supplier accounts that have more than one bank account.  If the secondary bank details are populated then you ca...