Mirko Harrison-Gall

Estrel Congress Center Berlin (ECC) Senior Project Manager Events Ungerboeck/Momentus Implementation & Key User | Admin

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Activity overview

Latest activity by Mirko Harrison-Gall

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Ungerboeck Add-Ins
    3. Ungerboeck Web Add-In

    Hi Dustin, We are currently testing the Outlook Desktop App (The New Outlook) and it is not possible to Drag & Drop E-mails from Outlook to the desktop or Windows folders or even Momentus. We found...

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    • Mirko Harrison-Gall
    • 2 votes

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Ungerboeck Add-Ins
    3. Ungerboeck Web Add-In

    Hi, I have a quick question, will there be a new Web Add-In suppoting the new Outlook for Windows? Since the functionallity of Drag and Drop E-Mails from Outlook into Momentus (or somewhere else) i...

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    • Mirko Harrison-Gall
    • 0 votes

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Accounts & Contacts
    3. Accounts and Contacts

    Hi Samuel, ich habe versucht das Verhalten nachzuvollziehen, ohne Erfolg. Meine Empfehlung ist ein Ticket einzureichen. Mich würde interessieren was die Lösung am Ende dafür ist. VG Mirko

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    • Mirko Harrison-Gall
    • 0 votes

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Accounts & Contacts
    3. Accounts and Contacts

    Hi Samuel, -> Main Menu -> Organization Parameters -> check on Parameter AA261 -> the value should be set to "N" Fingers crossed. Mirko

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    • Mirko Harrison-Gall
    • 0 votes

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Accounts & Contacts
    3. Accounts and Contacts

    Hi Ryan, If there is a a change of the Acc. Rep on Acc. level it does not update/change the Acc. Rep at the Contact. The other fields have the sync behavior. Change of the Acc. Rep2/3 at the Accoun...

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    • Mirko Harrison-Gall
    • 0 votes

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Accounts & Contacts
    3. Accounts and Contacts

    Good Morning, Is there any logic in the CRM why the following happens? Field Account Rep (EV870_REP_CODE) - not in sync on Accounts/Contacts Field Account Rep2 & Account Rep3 (EV870_REP_CODE_2/EV87...

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    • Mirko Harrison-Gall
    • Edited
    • 0 votes

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Notes, Activities & Checklists
    3. Send an Activity to a Group of Users

    Good Morning, If we change the "account status" on accounts/contacts an automatic activity will be created for a specified reciepent. (Designation change) In previous versions of the software - thi...

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    • Mirko Harrison-Gall
    • 0 votes

  • Mirko Harrison-Gall commented,

    1. User Guide
    2. Service Orders
    3. Copy Service Orders

    Hello, we are currently on V96.E. If we going to copy a service order and using the the option:  Peg Dates & Times to Target Function - Defaults the service order item dates and times to the selec...

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    • Mirko Harrison-Gall
    • Edited
    • 0 votes

  • Mirko Harrison-Gall commented,

    1. Configuration Guide
    2. Users & Roles
    3. Momentus Cloud Active Directory Password Policy

    Hello Team, With regards "3 incorrect login attempts locks out the account for 30 minutes". Would be helpful if this info would come up with a pop-up message for the enduser in V30, so they are not...

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    • Mirko Harrison-Gall
    • 3 votes