Sam Wilson

Registration Associate
Venue Sales Associate
Venue Operations Associate
  • Total activity 267
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Activity overview

Latest activity by Sam Wilson
  • Sam Wilson commented,

    Hello Elizabeth, Please raise a ticket with the support team. Include these screenshots and your description. They are going to want to troubleshoot this and see what is happening. Thank you!  Rega...

  • Sam Wilson commented,

    Hi Michelle, You can search for past logins of a specific user within the Audit Log.  Access the Audit Log from the Main Menu. From the Transaction Class field, select the Database (DB) option. Fr...

  • Sam Wilson commented,

    Hi Fionn, Formula fields cannot be added directly to a Dashboard. Instead, the formula field(s) must first be configured in subject (e.g., events, orders, order items, etc.). Once a formula field i...

  • Sam Wilson commented,

    Hello Jule, Notices are not currently available as a standalone view that could be directly added to the Dashboard using a view gadget.  It may be possible to create a custom data source in order t...

  • Sam Wilson commented,

    Hello Irene, An administrator can configure a Field Restriction on each role to require selection of a Type option. An article is available in the Support Center at the following URL.https://suppor...

  • Sam Wilson commented,

    Hello Elisa, Notes are a very robust tool supporting simple text or HTML formatting for more advanced uses. Technically they are limited to 2 GB (including HTML formatting code). Notes can handle a...

  • Sam Wilson commented,

    Hi Fionn, Importing values into the Countries master table is not supported. If you would like to submit an enhancement request to add this as a feature to the software, you can follow the steps be...

  • Sam Wilson commented,

    Hi Mirko, The software does not currently support blacklisting known insecure password variants. This is an interesting idea for non-SSO users, please consider submitting an enhancement request to ...

  • Sam Wilson commented,

    Hi Kris,  This functionality is not currently supported for AP Accounts. Consider adding this as an enhancement request through the Product Ideas forum.  Here are the steps to add a product idea. ...

  • Sam Wilson created an article,

    Delete Payments

    The software allows deletion of payments to address errors made by internal users.   Delete Payment Security The ability to delete payments is controlled by explicit access privilege Payment/AR Tra...