Chanh Huynh

1. iEBMS
2. Online Service Order Processing (SOP)
3. Link a SOP Configuration to a COE Configuration

Is it possible to have this article updated as it still refers to V19 configuration which is no longer available and is different to V20. Is there a way of linking a COE to multiple SOPs?

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• Chanh Huynh
• September 17, 2021 00:02
• 0 votes

1. User Guide
2. Fixed Assets
3. Asset Import Template

Thanks Irene. Will do.

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• Chanh Huynh
• August 08, 2021 22:57
• 0 votes

1. User Guide
2. Fixed Assets
3. Asset Import Template

We have had to do an asset import this year due to revaluation of our assets.  Although the import template allows us to import the useful life years and months, it does not update this in the asse...

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• Chanh Huynh
• August 04, 2021 01:49
• 0 votes

1. User Guide
2. Accounts Payable
3. A/P Demographics

Hi Sean - yes I did but it resulted in the last email in that string that got saved. 

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• Chanh Huynh
• June 10, 2021 23:05
• 0 votes

1. User Guide
2. Accounts Payable
3. A/P Demographics

Hi there A supplier has asked for us to send a remittance advice to 2 different email addresses when a payment is made.  When I go to AP Demographics, the email address is a drop down so it looks l...

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• Chanh Huynh
• June 10, 2021 02:11
• 0 votes

1. User Guide
2. General Ledger
3. Event or Entity Budgeting

Thanks Irene - this was hidden so we had to edit layout and show it.  We also logged a bug in V20.96C where the imported entries don't automatically create reversal entries when you choose Included...

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• Chanh Huynh
• February 03, 2021 22:33
• 0 votes

1. User Guide
2. General Ledger
3. Event or Entity Budgeting

Can someone help me with pointing me to what we do in V20 after you import the event budgets? In v19 we had to approve the imported entries and change to firm where we can mark them as included or ...

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• Chanh Huynh
• February 03, 2021 03:55
• Edited
• 0 votes

1. Configuration Guide
2. System Administration
3. Countries and States

Hi Maggie We are on 20.94H and I don't have an add button in V20. The only option is Tools which gives you the export features. So we have to go to V19 Countries. We are soon to go to V20.95 so I w...

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• Chanh Huynh
• February 27, 2020 20:40
• 1 vote

1. Configuration Guide
2. System Administration
3. Countries and States

How does one add a new country in V20? I don't have the add button. In tools there is only the ability export. In V19 you have an add icon.

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• Chanh Huynh
• February 26, 2020 23:31
• 1 vote

1. Configuration Guide
2. Resources & Price Lists
3. Synchronize Resource Items

If a user changes an item on a price list from being tax exclusive to be tax inclusive, is there any way to update all the orders that the item appears? I'm not sure if resource synchronization doe...

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• Chanh Huynh
• November 14, 2018 06:48
• 0 votes