Chanh Huynh

1. User Guide
2. Accounts Payable
3. A/P Demographics

Hi there A supplier has asked for us to send a remittance advice to 2 different email addresses when a payment is made.  When I go to AP Demographics, the email address is a drop down so it looks l...

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• Chanh Huynh
• June 10, 2021 02:11
• 0 votes

1. User Guide
2. General Ledger
3. Event or Entity Budgeting

Thanks Irene - this was hidden so we had to edit layout and show it.  We also logged a bug in V20.96C where the imported entries don't automatically create reversal entries when you choose Included...

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• Chanh Huynh
• February 03, 2021 22:33
• 0 votes

1. User Guide
2. General Ledger
3. Event or Entity Budgeting

Can someone help me with pointing me to what we do in V20 after you import the event budgets? In v19 we had to approve the imported entries and change to firm where we can mark them as included or ...

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• Chanh Huynh
• February 03, 2021 03:55
• Edited
• 0 votes

1. Configuration Guide
2. Resources & Price Lists
3. Synchronize Resource Items

If a user changes an item on a price list from being tax exclusive to be tax inclusive, is there any way to update all the orders that the item appears? I'm not sure if resource synchronization doe...

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• Chanh Huynh
• November 14, 2018 06:48
• 0 votes

1. User Guide
2. Service Orders
3. Order Item Phases (Forecast, Revised Forecast, Ordered, Actual)

I noticed there is a new order item phase called scheduling. Can you please elaborate on what this is for and how it can be used?  

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• Chanh Huynh
• August 08, 2018 22:46
• 0 votes

1. User Guide
2. Service Orders
3. Creating Forecast Service Orders During the Copy Event Process

I am looking to take a snap shot of costs and want to use forecast orders, however the copy function that allows you to choose the phase is only available when you copy an event. Is there any funct...

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• Chanh Huynh
• August 08, 2018 03:45
• 0 votes

1. Configuration Guide
2. Service Orders & Work Orders
3. Assign User Defined Fields (UDFs) to Service Order Items

Hi all I am trying to use UDFs on the Event Service Order Items grid and in the Edit Service Order - SO Items grid but am struggling with being able to show UDFs in the Actuals tab. I was able to s...

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• Chanh Huynh
• July 13, 2018 01:21
• 0 votes

1. User Guide
2. Fixed Assets
3. Asset Import Template

Hi Patrick I tested using the template yesterday to import in existing assets and it works. What I need to do is to have a column for Asset Exists and have the parameter as "Y". The other thing I n...

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• Chanh Huynh
• January 02, 2018 21:06
• 0 votes

1. User Guide
2. Fixed Assets
3. Asset Import Template

Hi Patrick - do you have a guide as to how the Fill Factor should be configured in the Asset Import Formats? I'm thinking of using this import tool to revalue our assets to the new revalued amounts...

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• Chanh Huynh
• January 02, 2018 04:13
• 0 votes

1. Configuration Guide
2. Accounts Payable
3. Supplier Contra Payments

We found we also had to temporarily change the payment method for the supplier to be Wire Transfer as we originally had it set to EFT which flows through on the voucher processing and payment proce...

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• Chanh Huynh
• June 27, 2017 23:20
• 0 votes