Jo Parton

  • Total activity 176
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 42
  • Subscriptions 129

Activity overview

Latest activity by Jo Parton

  • Jo Parton commented,

    1. User Guide
    2. Service Orders
    3. Close Service Orders

    Is it possible to see the 'previous' order status once an Order is closed? To support our finance team we are looking for a way to identify 'Internal' orders that have been closed - but that do not...

  • Jo Parton commented,

    1. Public Applications
    2. Account Management
    3. Account Management Content Builder

    I am unable to update the sign-up ACM on our ESCV configuration - I receive the following error: I have looked at adding the Features to the Admin role as outlined above by Maggie, but do not have...

  • Jo Parton commented,

    1. User Guide
    2. Contracts
    3. Add and Remove Orders on Contracts

    Hi,Was an enhancement request submitted for this and if so, is there any update?We have encountered this very issue whereby we wanted to add the addendum orders to the existing payment plan linked ...

  • Jo Parton commented,

    1. Public Applications
    2. Customer Opportunity Web Forms
    3. Customer Opportunity Web Forms

    We have a customer opportunity web form linked to an opportunity where an alphanumeric field is set to the maximum 255 characters.  Adding an opportunity in the back office restricts anything over ...

  • Jo Parton commented,

    1. User Guide
    2. Contracts
    3. Contracts

    Has there been any update on creating one contract for multiple events? We have events which commit to multiple years and would be keen to see the possibility to link the three events together on t...