• Express User Functionality

    This article contains information about features in the 2024.2 release. This is a high-level description of the functionalities available to E...


  • Role Access

    The Role Access page allows users to review the configuration of features and elements in relation to a user and/or role. Administrators frequently...


  • Determine User Authentication Configuration

    An Authentication (Auth) Configuration method must be selected for users with direct access to the application (i.e., staff, vendors, etc.). Users ...


  • User Management

    Users are the people who can log into your back office Momentus Enterprise system. You also can use anonymous users for some public-facing applicat...


  • Working Directory

    This article contains information for On-Premise accounts. If your account is hosted in the cloud, this article is not applicable. The Worki...


  • Assign Organization Access to Users

    If you use multiple organizations in your Momentus database, you can configure the organizations a user can access. To configure the organizations ...


  • Replace a User ID

    If you need to replace a user ID, for example when a user's name changes or the user ID naming convention changes, you can use the Replace User ID ...


  • Make a User an Administrative User

    If you need to make an internal user an administrative user: Click the Users link from the Main Menu. The Users screen opens. Select the user to m...


  • Prevent a User from Accessing Momentus Enterprise

    To temporarily or permanently prevent a user from accessing Momentus Enterprise, you can retire the user. Retired users cannot log in to Momentus E...


  • Access Levels for Users and Roles

    Access levels are used to determine how much access a role and user have in Momentus Enteprise. You assign access levels to both roles and users. W...


  • Copy Access Privileges to Users & Roles

    Copying Access Privileges to Users Access Privileges can be copied from one user to another user, or to multiple users. When you copy the access pr...


  • Password Policy

    This article contains information for On-Premise accounts. If your account is hosted in the cloud, this article is not applicable. You can s...


  • Momentus Cloud Active Directory Password Policy

    Momentus follows PCI guidelines for our Momentus Cloud password policy: Passwords must be at least seven (7) characters long. Passwords must meet ...


  • Change or Forgot a User Password

    Changing and/or retrieving passwords requires knowledge of the authentication/login type you use to access your database. Momentus Authentication A...


  • Configure the Forgot Password Link

    When using Active Directory authentication, you can configure an "I forgot my password" link on the sign in page. From the Main Menu, search and s...


  • Role Management

    You use roles to configure the access a group of users has in Momentus Enterprise. Typically you create roles for departments or different user lev...


  • List of Users and Their Roles (SQL Statement)

    The following SQL statement can be used to return a list of all users and the roles assigned to each user. SELECT R.MM405_USER_NAME Role_Desc , M...


  • User is Not Authorized for Usage Message

    If a user receives a message that he/she is not authorized for usage after logging in, verify the following for the user receiving the message: Th...


  • Users Locked Out/Unable to Sign In

    A user is locked out of Momentus Enterprise in the following scenarios: 3 incorrect password attempts. After 30 minutes, the user can attempt to l...