General
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Troubleshoot the Momentus Digital Signage Feed
If you are experiencing issues with your digital signage which relies on the Momentus Digital Signage Feed, here are some troubleshooting steps you...
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Clear the Cache in Google Chrome, Microsoft Edge, and Apple Safari
If you have problems with any web-based software, you may need to clear your browser's cache during troubleshooting. This process is built into Goo...
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Momentus Generated Cookies
As a brief background, a cookie (in software terms) is information a web site stores on your localdevice (PC, tablet, phone, etc.) so that it can r...
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Enabling SQL Logging
The SQL Log screens shows all the activity that took place while the SQL Log was enabled. You can sort the screen by the Seconds column to find the...
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Connect to the Momentus FTP Server
To connect to the Momentus FTP server, we recommend using a dedicated FTP client, such as FileZilla. Things to note: In your FTP application, ente...
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Configure the Idle Timeout
You can configure Momentus Enterprise so that if a user remains idle for a pre-determined amount of time, the user receives the following message: ...
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Clearing the Internet Explorer Cache
If you have problems with any web-based software, you may be asked to clear your Internet Explorer cache during troubleshooting. This process is bu...
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Reset Report Server Cache or Server Cache
When you reset the server cache, it is similar to deleting your browser cache. This is a way to keep your browsing sessions free of old data. To re...
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Generating XML from MSSQL for the XML Import Utility
The XML Import Utility is a powerful tool for importing large volumes of data into the software. To easily generate XML from Microsoft SQL, the "FO...
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Display Chinese Characters with a Unicode Database
To display Chinese characters with a Chinese Unicode database, you need to set the organization parameter values as below: 1. Click the System Par...