Accounts Receivable

  • A/R Demographics

    The A/R Demographics contains the accounts receivable information for accounts and contacts. Only accounts/contacts marked as Active in the Receiva...

  • Place an Account/Contact on Hold or Warn

    If you have a customers with unpaid invoices, you can place the account at a Warn or Hold status. Accounts placed on warn: A yellow icon displays ...

  • Credit Ratings and Credit Limits

    You can enter credit ratings and credit limits for accounts. You can use this for informational purposes only or you can use it to prevent the addi...

  • Set an Account or Contact as Tax Exempt

    You can set an account as tax exempt so when you create orders for the account, taxes subject to exemption are automatically not added to the order...

  • Receivable Ledger

    The Receivable Ledger shows the payment and invoice history for an account or contact. On the Receivable Ledger screen you can: View general accou...

  • Recalculate Orders when Account Tax Scheme Changes

    Orders will automatically recalculate if the account tax scheme or tax registration status changes.  The automatic order recalculation can be disa...

  • Manage Tax Rate Changes

    This article should not be considered tax advice. You should consult with a tax professional if you are unsure of the correct tax outcomes for your...

  • Using the Order Inquiry Screen

    The Order Inquiry screen displays all orders in the system regardless of order type: service orders, registration orders, fulfillment orders, membe...

  • Dunning Statements (Payment Reminders)

    Dunning statements are past due notices or payment reminders sent via email to accounts with unpaid invoices. The Dunning Statements screen display...

  • Redeem Gift Certificates and Scholarships

    You can use accounts receivable vouchers for gift certificate and scholarship redemption. You can use accounts receivable vouchers in back office a...

  • Apply Write-Off Small Balances Adjustments

    If a customer has a small balance remaining on an invoice, you can write off the small balance. This is useful to allow you to remove the open due ...

  • Customer Statements

    You can use Customer Statements to send your customers an overview of the receivable transactions for their account.  Configure Accounts/Contacts t...

  • How to Reconcile Cash Receipt without Cash Book

    If you are not licensed to Cash Book but still want a way to reconcile bank statement for cash receipts, you can do so in the Cash Receipt Inquiry ...

  • Cash Balance Report

    Go to the ‘Main Menu’ > ‘Accounts Receivable’ >  ‘Receivable Transaction Inquiry.’ There, you can filter for a specific date or date range and sort...

  • Accounts Receivable End of Month and Year Processes

    To close the Accounts Receivable period at the end of the month or the end of the year, review the below: Journal Entries - Verify all payment pla...