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Manage Public Password Schemes

Comments

4 comments

  • Nina Dennison

    How do we change the Password Expiration Period for Users in the system?

  • Sam Wilson

    Hi Nina,

    For licensed users, refer to the Password Policy article for guidance.

    Regards,

    Sam

  • Nina Dennison

    Hi Sam, 

    Thank you. We have the Universal settings in the Site configuration, but the users have the individual setup as well that we were shown when it was created. So, this one user's settings somehow has a typo with him having to sign in a new password every 3 weeks instead of 3 months. That's what I don't see on the User side or in my Support searches. 

  • Sam Wilson

    Hi Nina,

    I recommend entering a ticket with our Support Services team so that they can analyze the configuration and provide specific instructions.

    Regards,

    Sam

     

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