Use the troubleshooting checklist below if you made changes to a file in the iEBMS Presentation window but do not see those changes when refreshing the webpage:
- Is caching turned on for the iEBMS pages?
See https://supportcenter.ungerboeck.com/entries/23859361-Turn-off-Caching-for-iEBMS-Pages for more information.
- Has a Structure file been applied to the iEBMS Presentation window?
If the iEBMS page uses a Style, Left, Right, Top, or Bottom file a Structure needs to be applied at the same level or higher. The Structure file calls the
other files so they appear on the webpage.
- Is there something at a lower level in the iEBMS Presentation window that is overwriting the file.
If the same file type exists at a lower level in the iEBMS Presentation widow, the file at the lowest level is the file that will be applied to the webpage.
When this occurs the file at the higher level is overwritten therefore changes made at the higher level are not shown online.
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