Dependent Custom Fields/User Defined Fields (UDFs)



  • Michelle Herson


    I was wondering if Andrew's or Janae's enhancements were ever made available in the system.



  • Janae Conway

    I am looking to use a parent field (yes/no) to go to a child field (not a validation list but a space to insert answer). Is this possible?

  • Permanently deleted user

    Alowing Event-type UDFs in a Parent/Child relationship has been submitted as an ehanmcent request:  ID #88395.


  • Carrie Spalding

    Zak, this would be an enhancement request.

    Thank you!


  • Tickett Enterprises Support


    We would definitely like to see what Andrew & Janae requested being added to the system also.


  • Monika Dudani


    Please submit an enhancement request describing your use case. Follow the steps below to enter your request.

    1. Access the Support Center. (https://supportcenter.ungerboeck.com)
    2. Go to the Community by clicking on the Collaborate!
    3. Click on the Product Ideas
    4. Click the Enter the Forum button for the forum where you would like to add the enhancement request.
    5. Click the Create a Post in this Topic
    6. Complete the form and click the Submit



  • Permanently deleted user


    I'm trying to create a Parent/Child set of UDFs for Events, where the Parent is a Yes/No dropdown (or radio button), and the Child is an Event selection UDF for when the Parent answer is Yes, but since the Event type doesn't use a Validation table it doesn't seem I can assign a Parent to that Child.

    Is there a step I'm missing? Or do both the Parent and Child have to be alphanumeric/validation table UDFs?

    Thank you,


    v20.8P, v20.9D


  • Maggie U.

    Hi Janae,

    This is currently not possible but I can see how it could be really useful! There is a similar request in the Registration & Product Ideas forum that I think would meet your needs: https://supportcenter.ungerboeck.com/hc/en-us/community/posts/360025981494-Dependent-questions-based-on-responses-to-previous-questions-branching-

    If this request is in line with yours, make sure you upvote it and if you have additional thoughts or feedback, add it to the thread so our Product Managers can see it. 



  • Mike Schepker

    Hi Andrew,

    This is not something that is currently possible. I would recommend posting this request in the Registration & Conferences Product Ideas area. This is the best place to post ideas for future enhancements. Our product managers monitor these sections to help determine what features to potentially add to future versions of the software. 



  • Permanently deleted user

    Thanks, Carrie.

    Can you think of any other way I can get an Event selection UDF to act as a Child to a yes/no parent question?


  • Andrew Johnson

    Is there an option to have the parent/child questions as adaptive as part of the registration process.

    I.e. if someone selects an option in the parent UDF then this will trigger a child UDF to be asked, if they answer differently then this child UDF will not appear?

    I can't see this anywhere so I am assuming this is an enhancement request.



  • Carrie Spalding

    Hi Zak, 

    I believe that parent/child UDFs must always be drop-downs (which pull values from validation tables).

    Based on my selection in the parent drop-down, the child drop-down will filter it’s selections accordingly.



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