Sara Noonan
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Recent activity by Sara Noonan-
Hi David - sorry to hear that! Your best bet would be to enter a ticket with your regional Client Care team. From there, we can research the blocks and get it taken care of. Thanks!
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Hi Shelby - Yes - that's the intent. If the actions etc. from the previous user don't matter, then you can simply create a new user with a new name and retire the old user. Thanks, Sara
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Hi Karin - that's correct. There are options to silently install these add-ins. The add-ins themselves are packaged in MSI files as well, so we would expect you to be able to do this. Install in...
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Hi Roberta - We expect 14.2 to be fine. In fact, our recommended version is 14.7. We have that linked from the cloud1 logon page. Here are full install instructions if you'd like to pass this o...
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Hi Helen - if you're having problems with installing the web add-in, we recommend creating a ticket with your regional Client Care team. The representative can then troubleshoot the issue with you...
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Hi Theresa, just poking my head in to second Sean's answer. Thanks!
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Any time!
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Hello! You DO need the appropriate version of EBMS Runtime installed on the client machine in order to run reports through v19. You do NOT need SAP Crystal Reports installed on all client machine...
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This is one of those cases where I was completely confident in an incorrect answer! Sorry for any confusion. In 19.90 and 20.90, passwords ARE stored in EV865. If an organization upgrades to 20....
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HI Sean - In 20.90, passwords for public users are now housed in EV870. So, after resetting the password, I would expect that public users would use the same password for both v20 and iEBMS publi...