Control What Displays in the Address Section of Standard Crystal Reports

This process outlines how to configure address mailing labels so that the desired information will show up on the numerous standard crystal reports in the system.

This information applies to examples like this:

Address_Label.jpg

  1. Merge the information in the Countries by clicking and dragging it from the right to the left rows based on what information should appear in the reports. 
  2. Next, you will want to global synchronize the labels from the Tasks Icon for the United States (Warning – will want to do this at the end of the day as it can affect db performance).
  3. If you want to Synchronize the labels one-up, you can do that from the account.  Click on the Address hyperlink. 
  4. Double click onto the Main Address.
  5. Click the Synchronize Icon.  You should see the company name added at the bottom to the address label.

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Comments

2 comments

Date Votes
  • Sarah Gore-Clough

    How do amend address labels in V20 = on V19 you double click onto the word address and you can update

    0 upvotes

  • Maggie U.

    Hi Sarah,

    To synchronize your address labels, follow the below steps:

    1. On the Accounts screen, select the account that contains the address to be synchronized.
    2. On the right side of the screen, where you see the account detail information (name, address, phone number, etc.), click on the Details tab.
    3. On the Details tab, there is an Addresses field with a link next to it (will say x Entry with the x being the number of addresses for the account such as 1 Entry). Click that link and that will open the Alternate Addresses screen.
    4. On the Alternate Addresses screen, there is a Synchronize button. Click this button to update the mailing labels.

    If your organization has a different layout than the default layout shipped with the software, then the addresses field may be located elsewhere.

    Thanks,
    Maggie

    0 upvotes

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