Sara Noonan
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Recent activity by Sara Noonan-
Hi Gary, Sorry to hear you're having difficulties. I would recommend entering a ticket with Client Care, which will be routed to your regional Support team for troubleshooting. You can create a ...
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Hi Hussain, Your SPF record looks correct. I will contact you through the ticket that you placed today so we can get this figured out. Thanks, Sara
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Hi Hussain, Can you send over the URL that your organization uses to log in, and we can verify that you have the correct settings in your SPF? Thanks, Sara Noonan
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Hi Keary, These instructions were written for the web-based version of the software (v20). However, the Replace User process can be accomplished entirely through v19, and you are doing it correct...
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Hi Mudit, Runtime is not necessary on client machines when running reports directly through v20. Can you please post a full screen screen shot of the error message you're receiving?
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Hi Jerry, The name of the file contains the date that the new web add-in was created (in this case, it's June 14, 2016). The name of the file and the version will usually not correspond. If you d...
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Hi Theresa, Office 2016 should work with Excel Reporting, which is EBMS Spreadsheets for 19.82. Can you verify that you have USISHELL.xls in the EBMS Spreadsheets document class folder? If you'...
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Hi Kieron, There is no such list, but that is a good idea. Let me get with development to see what we can put together. Thanks!
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Hi Kieron, I'm still waiting for development's feedback. Since many of the organization and system parameters are case specific (meaning - unless you use a certain workflow, it might not be relev...
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Hi Kieron, I spoke with Senior Development Leadership, and we are not going to publish a comprehensive list of organization/system parameters that aren't included as part of the stock software. T...